AI-based speech recognition system (AI)
THE BENEFITS OF SPEECH RECOGNITION IN BUSINESS
Speech recognition is the process by which speech signals are converted into digitized information. It is considered one of the most time-consuming tasks that have to do with the AI system.
A breakthrough in development Speech recognition systems has become possible due to the fact that there has been a decrease in the price of computing resources. It is now much more profitable to develop large-scale neural networks and use them to process information for word recognition and other issues and tasks. People now hardly notice that they are communicating with a machine rather than a person when they go to telecom operators or banking institutions.
In order for speech to be recognized qualitatively, modern advances in machine learning are applied. With the help of neural network algorithms, which have high trainability and extensive vocabulary, it becomes possible to obtain high recognition accuracy.
SCOPE OF APPLICATION OF SPEECH RECOGNITION SYSTEMS
The development of speech recognition systems is needed to provide a number of functions, namely:
Voice service
It is used in answering machines that are used in call centers, self-service services, and online banking.
Voice identification
Banking institutions use the system to identify a person by voice print.
Speech analytics of calls
Allows you to assess feedback and customer satisfaction, identify trends when you call for support.
Voice Control
It is used in many areas: for example, in the household, allowing full control of the "smart" home.
WHAT IT GIANTS OFFER
Major IT corporations have developed speech recognition services for quite some time. The following is a discussion of several of them.
Apple Siri
This system became widespread in the fall of 2011, when Apple introduced it in the iPhone 4s. This was a real breakthrough, as the mobile assistant allowed using the customer's voice to order a cab, buy tickets to various events or find reviews for a certain café or restaurant.
Today, Apple Siri has advanced speech recognition functionality:
- verifies the facts;
- translates texts;
- plans the user's business;
- performs money transfers;
- compares stocks and monitors changes in their quotes;
- controls other devices remotely.
Microsoft Cortana
Microsoft was the second company to introduce a virtual voice assistant called Cortana to the public. The assistant was developed back in 2009, but it was released only 5 years later, and only in a desktop version.
Now Microsoft Cortana is able to work not only on personal computers, but also on other gadgets. It is trained to solve a variety of tasks, such as marking the calendar and creating lists of products to buy them in online stores.
Amazon Alexa
For the first three years, this service was used exclusively in products from Amazon. But at the end of 2017, it became possible to use it through Amazon Web Services cloud. A development kit for Alexa Voice Service was also released, allowing third-party companies to install Alexa on their gadgets. In addition, there is Amazon Transcribe, a simplified system of speech recognition and conversion to text format. It gives professionals the ability to incorporate word conversion into their own designs. The service uses deep learning so that it can recognize speech in automated mode, and then translate it into text without errors.
Google Assistant
Naturally, such a large corporation as Google also corresponds to the trends. Their Google Assistant system is very functional and is capable of performing payment operations via Google Pay, troubleshooting gadgets. Unlike previous virtual voice assistants, it is endowed with the ability to take part in a two-way dialogue, applying the analysis of recognition systems speech.
In addition, Google has already completed the development of a speech recognition system, namely Speech-to-Text, which connects to the AI via the cloud. The conversion of speech to text is done by neural network algorithms that have undergone deep learning. The technology interacts with 120 languages and is controlled by voice, transcribes audio information from call centers, and processes pre-made or streaming audio recordings immediately.
The company works at affordable prices in different areas. We go towards the customer.
We value your time and we do it quickly. It's important to us that you get a solution on time.
Our team is up to any task. We are always ready to do modern and give a quality guarantee!
The company works at affordable prices in different areas. We go towards the customer.
We value your time and we do it quickly. It's important to us that you get a solution on time.
Our team is up to any task. We are always ready to do modern and give a quality guarantee!
The company works at affordable prices in different areas. We go towards the customer.
We value your time and we do it quickly. It's important to us that you get a solution on time.
Our team is up to any task. We are always ready to do modern and give a quality guarantee!
IMPROVED SERVICE
There are many options for applying speech recognition, but most managers want to control the flow of calls in order to differentiate customers, thus influencing the level of sales. If word recognition systems are applied, customer loyalty is increased because their requests are quickly answered from the call center and individualized offers are made. The process is simplified because all the necessary data is already in the customer's words and only needs to be processed.
But these systems not only distribute calls, but are also able to free up time call-operators, reduce the burden on them, facilitate the functioning of other departments and services of the company. Among them:
- Management. The quality of order processing increases.
- Courier service. Speeding up delivery.
- Service Department. Problems are detected faster.
If you replace obsolete methods with at least one such technology, it will reduce the company's costs for the maintenance of call centers by a third, and if the analysis of data that the system will provide, it will also be able to raise sales on 50%.
Our company offers customers the development of speech recognition systems. Their use will help to optimize business processes. And the employees of our company can create or implement technology of any complexity, adapting it to your organization, based on the sphere of activity.
COST OF DEVELOPING A SPEECH RECOGNITION SYSTEM
| DEVELOPMENT | CONTACT |
|---|---|
| Development of speech recognition systems based on AI | from 1000 rubles/hour |
* The indicated prices are not a public offer and are subject to change. The cost is measured based on the time spent and the functionality that is required to be implemented in the system, on average, our work costs the customer from 1000 rubles/hour.
What do our clients think of our work?
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Advantages of our company
We thoroughly study the problems, consider them from all sides and quickly collect the necessary information. Then we discuss the specifics of each problem with clients and together with them make a work plan, taking into account all the wishes of customers.
There are more than 20 specialists in our team. Most of the team members have higher technical education and have been working in IT for more than three years. And we'll always answer if you have questions or need help.
We help to solve any problem related to IT: we develop programs and applications, issue tokens and develop blockchain networks. Our clients are companies, offices, small and medium-sized businesses, and financial organizations.
We develop programs in popular programming languages: Python, C++, JavaScript. That's why we can create universal solutions for any of your tasks: whether it's a program for the office, a database, an application or a blockchain network.
We are engaged in comprehensive support of ready-made products. We can extend the functionality of ready-made programs and applications, if necessary. We can also help if you need to add something to your ready-made program.
After developing a program or creating a blockchain network, we help you understand how to effectively manage the product. We support customers and help them achieve their goals with our applications.
We take a professional approach to problem solving. We create tokens and help clients bring them to market, help you create your own blockchain for your tokens. We can help if you need to configure the management of tokens you already have.
We turn any of your IT ideas into a finished working project. We have released a large number of programs and applications, provided support to a wide variety of clients and earned their trust. They turn to us for problem solving.
We develop our own blockchain networks for companies. Our programmers have excellent knowledge of Python, C++, JavaScript and can work with any storage systems. We can create a secure network or application to store any data.
We thoroughly study the problems, consider them from all sides and quickly collect the necessary information. Then we discuss the specifics of each problem with our clients, taking into account all the wishes of customers.
There are more than 20 specialists in our team. Most of the team members have higher technical education and have been working in IT for more than three years. And we'll always answer if you have questions or need help.
We develop programs in popular programming languages: Python, C++, JavaScript. That's why we can create universal solutions for any of your tasks: whether it's a program for the office, a database, an application or a blockchain network.
We help to solve any problem related to IT: we develop programs and applications, issue tokens and develop blockchain networks. Our clients are companies, offices, small and medium-sized businesses, and financial organizations.
We are engaged in comprehensive support of ready-made products. We can extend the functionality of ready-made programs and applications, if necessary. We can also help if you need to add something to your ready-made program.
After developing a program or creating a blockchain network, we help you understand how to effectively manage the product. We support customers and help them achieve their goals with our applications.
We develop our own blockchain networks for companies. Our programmers have excellent knowledge of Python, C++, JavaScript and can work with any storage systems. We can create a secure network or storage application.
We turn any of your IT ideas into a finished working project. We have released a large number of programs and applications, provided support to a wide variety of clients and earned their trust. They turn to us for problem solving.
We thoroughly study the problems, consider them from all sides and quickly collect the necessary information. Then we discuss the specifics of each problem with clients and together with them make a work plan, taking into account all the wishes of customers.
There are more than 20 specialists in our team. Most of the team members have higher technical education and have been working in IT for more than three years. And we'll always answer if you have questions or need help.
We help to solve any problem related to IT: we develop programs and applications, issue tokens and develop blockchain networks. Our clients are companies, offices, small and medium-sized businesses, and financial organizations.
After developing a program or creating a blockchain network, we help you understand how to effectively manage the product. We support customers and help them achieve their goals with our applications.
We develop programs in popular programming languages: Python, C++, JavaScript. That's why we can create universal solutions for any of your tasks: whether it's a program for the office, a database, an application or a blockchain network.
We take a professional approach to problem solving. We create tokens and help clients bring them to market, help you create your own blockchain for your tokens. We can help if you need to configure the management of tokens you already have.
We are engaged in comprehensive support of ready-made products. We can extend the functionality of ready-made programs and applications, if necessary. We can also help if you need to add something to your ready-made program.
We develop our own blockchain networks for companies. Our programmers have excellent knowledge of Python, C++, JavaScript and can work with any storage systems. We can create a secure network or application to store any data.
We turn any of your IT ideas into a finished working project. We have released a large number of programs and applications, provided support to a wide variety of clients and earned their trust. They turn to us for problem solving.